Terms of Use

For purposes of these Terms:

• “We Wired-Up”, “we”, “us” or “our” means We Wired-Up (Pty) Ltd.
• “Website” means www.wewiredup.co.za, including all pages, content, forms, features and online services made available through the Website.
• “User”, “you” or “your” means any person who accesses, browses or uses the Website.
• “Content” means all information and material appearing on the Website, including text, photographs, graphics, logos, videos, documents, software, designs, product information and other materials.
• “Services” means the products and services offered or promoted by We Wired-Up, including prepaid electricity metering, sub-metering, solar installations, electrical installations, maintenance and related property and energy services.

The Website is intended to provide information about We Wired-Up, our products and services, and to allow visitors to contact us, request information, submit enquiries and, where applicable, request quotations or services.

Information published on the Website is provided for general information purposes and does not automatically constitute a binding offer, quotation, contract or agreement to provide services.

Specific services, pricing, specifications, installation requirements, warranties and other obligations will be governed by the applicable quotation, service agreement, proposal or other written agreement between We Wired-Up and the customer.

By accessing or using the Website, you acknowledge that you have read, understood and agreed to these Terms.

If you do not agree with any part of these Terms, you must stop using the Website.

We Wired-Up reserves the right to update, amend or replace these Terms from time to time. Updated Terms will be published on the Website and will become effective from the date stated in the updated version.

Unless otherwise indicated, the Website and its Content are owned by or licensed to We Wired-Up and are protected by applicable South African and international intellectual property laws.

This includes, without limitation:

• The We Wired-Up name and branding
• Logos and trademarks
• Website designs and graphics
• Photographs and videos
• Text and written material
• Product and service descriptions
• Marketing material
• Documents and downloadable material
• Website layout and functionality

You may view and use the Website for your personal or legitimate business information purposes.

You may not, without our prior written permission:

• Copy, reproduce or republish substantial portions of the Website
• Modify or create derivative works from our Content
• Sell, license or commercially exploit our Content
• Distribute our Content for commercial purposes
• Remove copyright, trademark or proprietary notices
• Use our branding in a manner that suggests an unauthorised association with We Wired-Up
• Copy or reproduce our Website design or structure
• Use automated systems to scrape, extract or systematically collect Website Content without our written permission

Nothing in these Terms transfers ownership of any intellectual property from We Wired-Up to you.

You agree to use the Website lawfully and responsibly.

You must not use the Website:

1. For any unlawful, fraudulent or malicious purpose
2. To impersonate another person or organisation
3. To submit false, misleading or fraudulent information
4. To interfere with the operation or security of the Website
5. To attempt to gain unauthorised access to our systems, databases or networks
6. To introduce viruses, malware or other harmful code
7. To scrape, copy or extract information through automated means without permission
8. To infringe the intellectual property or other rights of We Wired-Up or any third party
9. To interfere with another person's use of the Website
10. For any purpose that violates applicable South African law

We Wired-Up reserves the right to restrict or terminate access to the Website where we reasonably believe that these Terms have been breached.

We Wired-Up makes reasonable efforts to ensure that information published on the Website is accurate and up to date.

However, information may occasionally contain errors, omissions, outdated information or technical inaccuracies.

Prices, product specifications, service availability, promotions and other information displayed on the Website may change without notice.

Website information should therefore not be regarded as a final quotation or contractual commitment unless expressly confirmed in writing by We Wired-Up.

We reserve the right to correct errors, update information and change or discontinue products or services without prior notice.

Submitting an enquiry or quotation request through the Website does not automatically create a contract between you and We Wired-Up.

Any quotation provided by We Wired-Up may be subject to:

• Site inspections
• Electrical assessments
• Property requirements
• Load assessments
• Equipment availability
• Technical feasibility
• Regulatory requirements
• Customer credit or finance approval, where applicable
• Other conditions stated in the quotation or agreement

A binding agreement will only arise when the applicable quotation, proposal, service agreement or other contractual document has been accepted by both parties, where required.

Information relating to solar systems, prepaid meters, electrical installations, energy solutions and other technical services is provided for general informational purposes.

Actual system specifications, equipment selection, installation requirements, performance and costs may vary depending on the property, electrical infrastructure, energy consumption, site conditions and other technical factors.

Users should not rely solely on information published on the Website when making technical, financial or safety-critical decisions.

Where appropriate, We Wired-Up may conduct a site assessment or technical evaluation before recommending or installing equipment.

All electrical work must be performed by appropriately qualified and authorised persons in accordance with applicable laws, regulations, standards and requirements.

The Website may contain links to third-party websites, platforms, social media pages or other external services.

These links are provided for convenience and informational purposes.

We Wired-Up does not necessarily control, endorse or accept responsibility for third-party websites, their content, security, availability, privacy practices or terms of use.

Your use of a third-party website is subject to that website's own terms and policies.

You may provide information to We Wired-Up through contact forms, quotation requests, employment applications, enquiries or other communication channels.

You agree that information submitted by you will be accurate and lawful.

You must not submit information that:

• Is knowingly false or misleading
• Infringes another person's intellectual property rights
• Contains malicious software
• Is unlawful, threatening, abusive, defamatory or fraudulent
• Unreasonably interferes with our operations or systems

Your Personal Information will be handled in accordance with our Privacy Policy.

We Wired-Up aims to keep the Website available and functioning properly but does not guarantee that the Website will always be:

• Available
• Uninterrupted
• Error-free
• Secure
• Free from viruses or other harmful components
• Compatible with every device or browser

The Website may occasionally be unavailable because of maintenance, technical problems, hosting issues, security incidents, telecommunications failures or circumstances beyond our reasonable control.

To the maximum extent permitted by South African law, the Website and its Content are provided on an “as is” and “as available” basis.

We Wired-Up does not guarantee that:

• The Website will always operate without interruption
• All information will always be complete, accurate or current
• The Website will be free from technical errors
• The Website will be free from harmful software or security vulnerabilities
• Information obtained from the Website will achieve a particular result

Nothing in these Terms excludes or limits any rights or protections that cannot lawfully be excluded or limited under South African law.

To the maximum extent permitted by applicable law, We Wired-Up will not be liable for losses or damages arising directly or indirectly from:

• Your use of or inability to use the Website
• Reliance on information published on the Website
• Errors or omissions in Website Content
• Website interruptions or technical failures
• Third-party websites or services
• Unauthorised access to the Website
• Viruses, malware or other harmful technology
• Loss of data
• Any other matter arising from your use of the Website

This limitation does not apply to liability that cannot lawfully be excluded or limited under South African law.

Nothing in these Terms limits liability arising from fraud, gross negligence or any other liability that cannot legally be excluded.

To the extent permitted by law, you agree to indemnify and hold harmless We Wired-Up, its directors, employees, representatives and service providers against claims, losses, damages, liabilities, costs and expenses arising from your:

• Breach of these Terms
• Unlawful use of the Website
• Misuse of the Website
• Violation of another person's rights
• Submission of unlawful, misleading or infringing information or Content

This provision does not require you to indemnify We Wired-Up for losses caused by We Wired-Up's own unlawful conduct.

You must not attempt to bypass, disable or interfere with any security feature of the Website.

Any attempt to gain unauthorised access to Website systems, databases, accounts or networks may result in the suspension of access and may be reported to the relevant authorities where appropriate.

We Wired-Up may restrict or terminate your access to the Website where we reasonably believe that:

• You have breached these Terms
• Your use of the Website presents a security risk
• Your activities may expose We Wired-Up or another person to legal liability
• You are using the Website for unlawful purposes
• Such restriction is necessary to protect the Website, our business or other users

Upon termination or restriction, you must stop using the Website and must not attempt to circumvent any access restrictions.

Your use of the Website may involve the collection and processing of Personal Information.

Our collection and processing of Personal Information is governed by our Privacy Policy, which forms part of the overall terms applicable to use of the Website.

We encourage you to read our Privacy Policy before submitting Personal Information through the Website.

We Wired-Up reserves the right to change, suspend, modify or discontinue any part of the Website, including:

• Website features
• Content
• Products or services displayed
• Online forms
• Promotional offers
• Functionality
• Availability of particular sections of the Website

We may make such changes without prior notice where reasonably necessary.

If any provision of these Terms is found to be unlawful, invalid or unenforceable by a court or other competent authority, that provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.

If it cannot be made enforceable, the affected provision will be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

These Terms, together with our Privacy Policy and any specific terms applicable to particular services, constitute the terms governing your use of the Website.

Where you enter into a separate written agreement with We Wired-Up for products or services, the terms of that agreement will govern the relevant transaction or service.

These Terms are governed by the laws of the Republic of South Africa.

Any dispute arising from or relating to your use of the Website will be subject to the applicable laws and jurisdiction of the courts of the Republic of South Africa.

Nothing in these Terms prevents a consumer from exercising any rights available to them under applicable South African consumer protection legislation.

If you have any questions regarding these Terms of Use, please contact us: